Services
Property Management
Sales & Leasing
Facilities Management Supervision
Energy Management
Portfolio Insights & Analytics
Property Management
• Financial Management
• Budgeting and budget management
• Accounting
• CAPEX planning
• Operating expense management
• VAT Tax liability management
• IFRS-compliant portfolio level & asset level financial reporting
• Owners’ property specific bank account management
• Asset Handover & Management
• Condition Surveys
• Snagging inspections & rectification management
• Defect liability period coordination
• Document & knowledge transfer to facilities service providers
• Asset enhancement strategies
• Lease Management
• Unit Handover
• Rent collection
• Overdue collections & legal case coordination
• Lease Renewal & Termination
• Tenant Relationship Management
• 24/7 Contact Centre
• Service request management system
• Community communications: notices, newsletters, social media management
• Community Rules & Regulations Development and Enforcement
• Insurance Management
• Policy procurement
• Claims management
• HSE Legal Compliance
Sales & Leasing
• Pricing Research
• Listing Strategy & Management
• Lead Management
• Lease / Sale Contract Administration
• Tawtheeq / Ejari Coordination & Management
Facilities Management Supervision
Development portfolio-wide or asset-specific strategies for Facilities Management in addition to end to end procurement, evaluation, award and contract management for the following services.
• Hard Services (MEP, Specialized Services)
• Soft Services (Cleaning, Landscaping, Waste Management, Pest Control)
• Security Services
• 24/7 support tenant support
• Delivered as per international standards: SFG 20, BICS, IWFM
Energy Management
• Energy audits
• Energy consumption monitoring systems through IOT and BMS technologies
• Energy management strategy development, including energy management plans (EMPs)
• Consultancy and project management for energy efficiency retrofits
Portfolio Insights & Analytics
• Online dashboards
• Portfolio wide SLA tracking